A staged equipment refresh across hematology, clinical chemistry and immunoassay benches, combined with a new specimen-flow design that reduced sample handling time and unblocked the bottleneck at central reception.
Throughput increased measurably in the first quarter after go-live, and downstream wait times for routine ward results dropped accordingly.
Outcomes
- Equipment commissioned to OEM specification
- Operators trained and signed off
- Ongoing service and consumables coverage