Services built around uptime and supply.
We cover the full lifecycle of clinical and laboratory technology — from procurement and commissioning through preventative maintenance, calibration and reagent supply.
01
Installation & Commissioning
Site survey, install and IQ/OQ to OEM specifications.
- Pre-install site & utility survey
- Installation Qualification (IQ)
- Operational Qualification (OQ)
02
User Training & Application Support
Operator and super-user training on installed platforms.
- Operator training on real workflows
- Super-user development
- Refresher & shift coverage sessions
03
Preventive & Corrective Maintenance
Scheduled PMs and rapid corrective response, contracted.
- Scheduled preventative maintenance contracts
- Rapid corrective response in-region
- OEM-backed spare parts logistics
04
Calibration & Validation Services
ISO-traceable calibration with audit-ready certificates.
- Pipette calibration to ISO 8655
- Balance & temperature device verification
- Centrifuge, incubator & water bath validation
05
Biomedical Engineering Support
Certified biomedical engineers, on call across the sub-region.
- Fault diagnosis & repair
- Performance verification
- Asset management support
06
Laboratory Certification & Specialized Services
BSC certification, containment labs and biosafety infrastructure.
- Biological safety cabinet certification
- Containment laboratory certification
- Biosafety infrastructure support
07
Laboratory Modernization & Workflow Optimization
Lab design, workflow optimization and modernization programs.
- Greenfield laboratory design
- Workflow & throughput optimization
- Equipment fleet modernization
08
Service Contracts & Warranty Support
Warranty, SLAs and placement models — long-term partnerships.
- Warranty support
- Service level agreements
- Equipment placement support
A predictable path from first call to long-term support.
01
Discover
We walk your facility and listen to your goals.
02
Scope
Tailor a contract or proposal to your needs and budget.
03
Deliver
Install, supply or service to OEM-grade standards.
04
Support
Stay on as your long-term partner with clear SLAs.